Money Back Guarantee Policy

At CALYVOREXIS, we are committed to providing our customers with the highest quality products and services. We stand behind the products we sell, and your satisfaction with your purchase is extremely important to us. If you are not completely satisfied with your purchase, you may be eligible for a refund or an exchange under the conditions outlined in this policy.

Eligibility for Refunds and Exchanges

• Products must be returned within 30 days of purchase.
• Items must be in their original packaging and in the same condition that you received them.
• Proof of purchase is required to complete your return or exchange.

Non-returnable Items

Certain products are exempt from being returned, including but not limited to:

• Gift cards
• Customized or personalized items
• Downloadable software products

Process for Returns

1. Contact our customer service team at support@calyvorexis.com to request a return authorization.
2. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange a product, contact our customer service team to facilitate the exchange process. Exchanges are subject to product availability.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at support@calyvorexis.com.

Shipping

To return your product, you should mail your product to: CALYVOREXIS Returns, 123 Commerce Lane, Suite 100, San Francisco, CA 94103, USA. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

By making a purchase with CALYVOREXIS, you agree to the terms of this Money Back Guarantee Policy. We reserve the right to refuse a refund or exchange if the conditions above are not met.